Pre-sales focus on researching, verifying and preparing a suitable solution based on customers’ requirements. Once the opportunity is qualified and nurtured, the pre-sale hands the customer over to the sales team to close the deal.
A sales process is a The purchase funnel, i that illustrates the theoretical customer journey toward the purchase of a good or service from us.
A post-sales process is a series of tasks that we perform after a customer purchases a product or service from us. …